Returns & Exchanges
At Glitch Productions Store, we want you to love your gear, but if something isn't right, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags are attached and the apparel is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.